Another
challenge is how we understand words and concepts differently. Many people are
not communicating in their mother tongue – when writing - or speaking in
English. This can cause confusion to others. It can also cause people to
dismiss wonderful inputs, or to take umbrage to what is written.
Just
because we all speak English – does not make it a common language!
The
use and meaning of words, in English differ from country to country. Just as a
small example, the concept and meaning of the word “diversity” definitely has
differing meanings, in my country alone. The differences in concept, across
nations, will be even greater. In diversity forums this may be the main
stumbling block.
The
manner in which people present their ideas also varies. Certain people try and
couch their ideas in an almost round-about manner – in order to save the
feelings of the people they communicate with. They try to be “diplomatic.” Many
people have no idea what they mean. There are others who use sarcasm. To the
sarcastic this way of communicating is sharp, tactical and clever. Again there
are many people who do not have a clue what they are on about.
Others
use the shock tactics of attack and accusation, perhaps thinking that they will
bring change and realisations. Often, all that they do is isolate themselves
and others. Some will just hurtfully blurt out their judgements and prejudices.
Some will learn from that, many will be angered and turn away from them.
Within
all of this – even though we use a “common” language, we all need to be
constantly vigilant regarding the messages that are being sent out and how we
receive them through our preconceptions and judgements. Are we receiving the messages, as they were
intended? Do we need to ask more questions to get true understanding, before we
add our judgements?
Steven
Covey in the 7 Habits of Highly Successful people wrote, “Seek first to
understand and then to be understood.” I personally will try to practice this
much more.
Kind regards
Brian V Moorehttp://www.brianvmoore.com
17 June 2012
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